A founder answers

What does Keeyu's "wow of the week" mean?

It's a ritual Tyler, the co-founder and CEO, runs with the engineering team. Every engineer joins one 15-minute customer product call a week, hears something, then goes off to solve "a really small little thing that could actually turn out to be meaningful" — and Keeyu pushes out new features every week.

— Jevon Le Roux, Keeyu (Ep 21)

The full answer

JR

Jevon Le Roux · Keeyu

EP 21 · Co-founder, Keeyu

Show notes ↗

It's a ritual Tyler, the co-founder and CEO, runs with the engineering team. Every engineer joins one 15-minute customer product call a week, hears something, then goes off to solve "a really small little thing that could actually turn out to be meaningful" — and Keeyu pushes out new features every week.

More from this episode

Jevon says they're "constantly pushing out new features" and customers respond really well to it. The team is split "four in Sydney, four in Pakistan," and each engineer joins one customer call for 15 minutes a week. Tracy, on calls with customers all day, messaged that she couldn't believe how excited customers were because new stuff was "coming out all the time," which keeps customers engaged.