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what if AI could do the most tedious parts of fraud detection
chasing false positives
analyzing transactions so teams could focus on what really matters
that's what today's guest Satya Tumati is working on
his startup Socratic AI
creates specialized AI agents that automate the grunt work
Satya has raised over $4 million
in order to reinvent the way the world fight financial crimes
you literally used to connect your laptop to a car
and make real time changes while it was driving
so here I am like you know
writing some code and like
seeing a 2 ton robot respond to it in real time
operations on the other hand hasn't seen much slower
that's where like you know
the shared vision of building AI co workers for fraud and this teams
you don't need confidence to go for it because like
you know what's the worst that could happen
the earliest demo was basically a proof of concept or
or like you know
very small MVP that we hacked together in less than a week
you just need enough for people to believe you can actually delivers
what you're promising
in terms of prioritization
like we had to do that through our customers
like you know
what do our customers value at this point of time
early weeks like we were doing everything the hard way
like you know
cold outreach on LinkedIn emails
like you know
tapping into every connection
once you start building your own company
it's it's a bit hard to imagine working on someone else's dream
hi my name is Satya
I'm the co founder and CEO of Socratic AI
and this is founders in motion
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okay let's get into it
so you grew up in a small town in India
um and the story goes that you were inspired to come to the US
by a TV show
yeah Silicon Valley
watching the show like
you know that idea that
a few people with conviction
could turn the impossible into inevitable
it just stuck with me
I also wanted to be in a place where that kind of ambition is like
a baseline and not seen as something crazy
and the perfect place is the Silicon Valley
you did end up at UCLA for your masters
and then you work for
sort of some of the biggest tech names in the world
so cruise on autonomous vehicles
LinkedIn obviously
I read that you literally used to connect your laptop to a car
and make real time changes while it was driving
this was when I was at like
you know hell may I like
you know it was a very small startup back then
there's this thing called like you know
Half Moon Bay in in the uh
in the Bay Area which is like an incredibly like
you know beautiful spot like
you know by
by the ocean
but the road to it from the highway is a little curvy and all
and we were gonna we we took that route
so here I am like
you know writing some code and like
seeing a two ton robot respond to it in real time
I mean it
it was pretty surreal it's one of those moments where you realize like
okay this is not a simulation like
you know the physical world is your integration test
and yeah
like it was equal parts terrifying and a little bit addictive too
yeah yeah
I can't imagine like
you're really at like the cutting edge of technology
okay let's connect all the dots
um after this really cool and incredible journey that you've had
um you landed on building AI co workers for fraud and risk team
yeah
at a high level in very simple terms
how would you describe what you're working on at Socratic's AI
over the years right
like if you look back
the engineering world has benefited a lot from the co pilots
auto suggest or seamless tooling
like you know
since everything starts with code
like you know
people are gonna build something that
that's gonna help the engineering world first
uh when I
when I'm like you know
reading or like you know
doing some research
operations on the other hand hasn't seen much love
like especially with today's AI like
you know I felt that there's a real opportunity over there
and since early this year
like
when I was exploring problems in fintech and other ops heavy domains
where AI could create the real lift
which has not been possible
my co founder
she lived the problem that that we are tackling on that's where like
you know
the shared vision of building AI co workers for fraud and risk teams
came like you know
while solving today's problem
you also wanna build for something that's gonna last uh
in the future with AI coming in
we we
we want to reduce the routine and amplify the judgement
I wanna double down a bit on the kind of validating the problem space
mm hmm um
so when you came about it
so obviously your co founder had this issue in her previous role
but when you came into doing those like customer interview
tips and tricks or learnings from that experience
that really help you validate the problem
very quickly
going into customer calls
we should try to listen as much as possible
most of the times like
you know especially I've seen like
you know some of my colleagues
other other founders or people who wanna be wanna be founders
we think this is a problem
we go and try to build it
but when we talk with customers
like you know
the entire perspectives change like
you know what we think is difficult
but is needed may not be what the customer want like
you know they might want a very simple thing which is easier to build
you need to listen very carefully
not bringing in assumptions and asking them to validate
but identifying what their pain points or what their problems are
from the engineering world like
you know people dread like
you know customer calls or like
you know interfacing with people outside the companies
but treating it as a interpersonal conversation rather than okay
like it's a transactional
was this always the product you landed on
or were there kind of earlier iterations that you guys canned
from these conversations with customers
it was more or less the same like I I wouldn't say like
you know we we had to pivot uh a lot but
in terms of prioritization
like we had to do that through our customers like
you know what do our customers value at this point of time
and like you know
what is something they would want in a couple of months
so we need we had to
be very flexible and dynamic in terms of how we organize our roadmap
because we're we're building something pretty powerful and generic
like AI coworkers for fraud and the stream
so whatever we are planning
is something that the customers would want at some point of time
but the hard part is what do they want now and what
what gets this product into their door like
you know what
and what gets an immediate value for
for our customers so yeah
like you know
this is a process that we keep refining and like
you know try to come up
you met your co founder RIA through YC Co founder matching
yeah um
I hear it's it's
it's it's kind of a mix back
it's a little bit like dating app for founders
so what was that process like
yeah it's like a dating app without the selfies
but but yeah
I'm just kidding
yeah like it's
it's a it's an amazing platform like
you know quite underrated when I share this with other people like
oh really
does that work
there are several times that it won't work
like I met some really interesting people
some amazing folks
but there was kind of like a mismatch on what we wanna build or like
in terms of how we wanna build it
but when when I met with Riya
like you know
the alignment was pretty obvious on why we want to start a company
and what winning means our skills are pretty complementary
like you know
she has this huge insane product and domain expertise
and I bring the engineering skills
we feel like you know
this actually balances the company and it
it it was a structured search for someone uh
with the same reasons to build and different strengths to ship for me
and yeah like it's been going well
really well so far
when you think about kind of success within YC
Co Founder matching or any other co founder matching program
what do you recommend or kind of some key questions that people should
um ask each other to understand where the alignment is
if we did this 50 co founder matching questionnaire
like you know
that's available online it's
it's pretty brutal like
you know you it
it takes at least a couple of hours to write it down
but if someone is serious enough like to actually partner with you
they they would do it
the there are questions around what do you wanna do
when would you wanna exit
what are your motivations
so you kind of truly understand
why a person is trying to partner with you
and like what you can expect from this
and I think like you know
that's the first step and once you know that okay
your values are aligned
and you can bring in this complementary skill set
having a work trial definitely helps like
you know at least a few weeks seeing how
how you respond how the other person responds to feedback or like
you know alternate suggestions because like you
you also want to be able to like
you know speak freely and make sure there's
there's still a healthy relationship keeping it in the YC family
what's even crazier is that you guys applied to
Ycombinator with just an idea
no product no website not even a name
you guys kind of just met each other
so yeah what gave you the confidence to go for it
and what do you think made you two stand out
you don't need confidence to go for it because like
you know what's the worst that could happen right like
you know they would they would reject you
so so so like I have this saying like
you know if there's when you have nothing to lose like
you know why not give this a try
so that's one reason and I
I mean my co founder is the same way
so yeah
when we started the batch
we noticed a lot of teams are in a similar position okay
like you know
they just had some idea or like they have built similar prototypes
I wouldn't say a lot like
you know there are significant other teams like
you know in a similar stage like us
so yeah I I wouldn't say we we were special
but but yeah like
you know
so what I gathered is like
or what I my intuition says is like
you know YCC looks at three simple things is the problem huge
is this gonna be a big big uh
company if if they are successful is a big market
and the second thing is can this team deliver the product
can it does this team have the technical chops
or like track record or intuition to build this
and can they sell it
do they know how to talk to customers
so in the end like
you know that that's what you want right
you want someone to build and someone to sell
this is a big enough problem that needed someone to work on it
and we we were even prepared to work on this like
you know regardless of YC so yeah
yeah I love that
um and I think that's true
right like
I think the sentiment around it is
it's so much more about the team
especially at the pre seed level
like do we think that this is like a 1%
I do want to talk a little bit about the product now
so first version of the product
an MVP or a minimal viable product can mean a lot of different things
so yeah
what so there is a rhetoric of like
sell before you build and sell while you're building
yeah in your opinion
when is an MVP actually enough to start selling
every founder faces this like
you know when
when do you uh
when when you go to the market with your product right
so our earliest demo was basically a proof of concept or m or like
you know very small MVP that we hacked together in less than a week
a scrappy prototype that showed like
you know how AI could automate a lot of manual work
analysts were doing it wasn't fancy
but it it worked
and alongside that we also designed
like
a small prototype version of what the full platform would look like
and which like you know
we did it by putting a lot of thought into the workflow and like
you know how the experience would be
because my co founder has been in this space
so like you know
it was easier like
you know to build this vision product
in b to B in in
in my opinion an MVP isn't about perfection
it's it's about credibility and conviction
you just need enough for people to believe you can actually deliver
what you're promising
something that is live and something that that can say okay yeah
like you know
if they could expand this or if they could keep working on it for
for a month or couple of months
I could see definitely like
you know being a really good quality product
because in the end like
you know you have to build something people truly want
and the sooner you test that
the faster you can iterate and
cut through a lot of assumptions that people put that in their heads
as uh
Peter Thiel says like brilliant thinking is rare
but courage is even in short supply
like yeah
like you have to be courageous enough to
show your customers the not so fancy product and uh
and be able to like you know
polish it for what you're building
it's operation for quite highly sensitive data materials
so when you think about bridging the gap from like
showing the prototype
they're engaged to actually having like a signed price agreement
how do you think about like maintaining the connection
is it like through a design pilot
and how would you structure that to ensure that kind of
they're also incentive aligned
depends on the size of the customers that we are selling to yeah
for example uh
if it's another startup like
you know it
it's a different ball game
like you just go knock up
uh go knock knock
knock their door and like hey
you know I built this like
you know are you gonna use it
but if it's a public company
it's it's
it's quite different or it's a bank
it's different so in our case
we know that we're gonna be working with larger institutions like beat
fintechs beat banks or credit unions or or
or or
or like you know other market places
so what we thought is we need to build product with security and uh
the future long term scalability in mind
and that's how we approached and like
you know beat like
you know getting these compliance
uh done like
you know from
from the very first couple of weeks since we started the company
so we were like you know
thinking in those directions and uh
in terms of whether we wanna do pilots
paid pilots or design partnerships
I think it depends like
you know whatever gets your product in
uh be used by the
by your customers like whatever it takes like
you know do they want a design partnership
do it do they want a pilot
and do they want do it like
you know do they want to test it on production data
do it do they want to backtest on historical data
do it so whatever gets your product to
whatever gets your customer use your product
like you know you
you gotta do it because if
if you are confident enough on the problem
and confident enough on the product that you build
they're definitely going to continue buying this
so your your optimization should be for the long term
and not for the short term
so in the in the
in the end like
you know if there's a real problem and if the product is good enough
people would continue using it
so yeah
the optimize yeah
like you need to look in long term
so that's what I would say
yeah yeah
that's a really great piece of advice
so if we shift gears a little bit to the selling side
so walk me through the moment when you got your first yes
how did you land the first customer
yeah like
uh in early weeks
like we were doing everything the hard way
like you know
cold outreach on LinkedIn emails
like you know
tapping into every connection and like
you know my co founder has in in the fraud and risk space
and I I even white coded a small outreach product that writes
customized email to larger VC companies like
you know saying hey
you know we are in this VC batch
and you know
we noticed you launch this product like
you know for fintech companies and
you know you could have fraud and risk
and like we could yeah
like you know
we did everything to our surprise
our first customer is actually
has actually come from a completely cold message like
you know we noticed they're trying to scale their fraud operations
and we restarted saying
what if we could help you with our AI agent
and we are lucky or we are fortunate that they saw a demo like
you know they loved it like
you know the
what we are building and our intuition
like really aligned or resonated with what they need at that point
and in less than a week
we showed the demo to a broader team and we got buying and
and our champion such such an amazing person like
you know she moved the wheels for us really
really quickly and we were like in production pretty soon after that
I'm actually witnessing that
you know you got this contract and you're signing it
like it's such a great moment of validation
oh man like this is super real OK
hundred percent we are doing it
like you know people are actually
I think that yes you know
this is what we need and like
this is what we want so yeah
like that validation is pretty helpful
how did you figure out like what to charge your first customer
yeah like pricing is always a tricky one it
it it still is and we are still refining it
so I'll try to stay a little diplomatic without revealing much
but what
what I can say is like AI has changed the game completely
right like you see everything from token based to seed based and
and and they all make sense depending on the use case
but we Learned that in our space
it has to be more of like a hybrid approach
like whether it is like a part time
part value based part outcome based
or part part seed based with some thresholds
and we experimented quite a bit
bit in the early
and found out that the best approach is to stay flexible and to align
uh on pricing with how customers actually realize value
how they budget and whatever makes it easier for them
so yeah like for startups to be rigid on pricing
uh
not not in terms of the amount
but to be rigid in terms of how you structure your pricing uh
is uh
is not a good idea in my opinion
so you have to be flexible and
and and like
you know
work with customers on how how they actually are used to because it
it makes a better story for them
like to actually sell it to their finance teams
or when they're budgeting
yeah and you
you want that to be as seamless as possible
yeah yeah
yeah I mean
to be quite fair like at a startup
you really don't know what to price
you kind of have to play around with it and see what
cause pricing is all about like what they're willing to pay right um
yeah and it
it's kind of bridging that gap
um but so it
it's actually super awesome
cause if you think about it
you're living your Silicon Valley uh
dream from a few years back
so yeah looking back on this whole journey
what has been the most valuable lesson that you've Learned
as a founder something you wish maybe someone has told you earlier
I'm still early in my founder journey
like in a few months
and it's been incredible so far like
you know it's fortunate that I have an amazing co founder
incredible customers and the support of VC and pair or lead investor
I mean uh
I I wouldn't say it's one specific lesson
but it's something more I've grown to appreciate over time
in the past few months
you know
like there's a lot of advice out there about startups and it's true
but only in certain context
so people miss miss that asterisk
so you know
you hear move fast and break things the Facebook way or uh
build something unbreakable
which stripe and apple are known for
this is this is very contrasting evidence
Amazon you know
it's persistent that helped Amazon
but knowing when to pivot helped
you know Slack
YouTube and Instagram so yeah
like there is a lot of advice like
you know which applies only at a point of time
so what I Learned is to take everything with a
with a pinch of salt and like
you know lean more on my intuition
at the end of the day you
your company doesn't succeed because
you know you followed someone else's playbook right
like you know
it succeeded or failed
because you had the courage to trust your own judgement
when no one else could see the answer
and you have to own own this part of the company
building both the mistakes and breakthroughs
and that's what makes it yours like
you know be it success or failure
like you know
it has to be yours and like
there's only so much advice out there
that you can apply it for every point of time
and yeah and for me like
you know that's the real job of a founder like
you know you need to listen deeply to all these advices
but you need to also think independently
and bet on your own insight when it matters
hundred percent I think everyone loves giving advice um
but advice is only applicable
if it's in the right context
um exactly yeah
and yeah we've
I've heard through kind of the show
I've heard so many founders saying like
oh we got like this advice
blah blah
and then we built our product this way
and then we had to scrap it all over again
um yeah
so like this point definitely resonates kind of across the board
since you're kind of the CTO
and I don't really get to talk to CTO super often
I'm so curious to see your perspective on how you think
the way people build AI products will shift in the future
so kind of there's this two conflicting trends of like um
of using kind of general purpose models
that will be great for everything
or using very specific models
and like having a bunch of these together to
in order to create a very robust
um kind of answer based on whatever they query
um yeah
I would love to get your take on like
where you where you see the world of AI going more towards the latter
because there are only few big players like
you know
that have the dollars that can build these general purpose models
startups or like you know
teams that are ambitious enough to solve for a particular vertical
that are gonna like
you know fork these or like
you know take these and build a like
you know fine tune or more narrower version of these
like you know that work well in a particular use case
we we could see a lot more of that
like I I mean
I I could quote one example
like we we know that there is
there are a lot of you know
text to speech models
one of my VC batchmate
they're building a text to speech
but their selling point is like
you know it will be more emotive
it's like you know
humans like you know
they are training on the podcast data or like
you know real conversations so that the text to speech has emotions
I would say I'm seeing a lot
lot more of initiatives or a lot more startups coming up in this space
like trying to build something for narrower use cases
and with AI it has become easier to build these because like
you know the time to product and time to market has
has dropped like you know
by an insane amount and
you know you can test these ideas quickly
you can get some feedback from customers
you worked at really massive and established companies
and now you're building from zero
maybe if we flip the script on the question
what's one thing you miss about big company life
and one thing you would never ever go back to the co workers part
this this could be so like
you know if uh
I get a chance to work with them again in
in this in in my company or we hire some incredible folks in
in our company as well so yeah
like that's one thing uh
that I miss and I don't know if there's a single thing like
you know I wouldn't go back
but once you start building your own company
it's it's a bit hard to imagine working on someone else's dream
I mean unless it aligns so deeply that it
it feels like your own
the sense of ownership
and the sense of creating something from scratch is so
yeah yeah
and yeah and so beautiful
so that's why we see so many founders
like they exit their company and a few years later
they're like oh
I'm building something new again
alright before I let you go
um I
how we like to end this is we like to end with a few
like rapid fire questions
so just say the first thing that comes to mind
don't really need to explain
you can you can if you want to yeah OK
would you rather debug a million line of legacy code
or sit through an 8 hour investor workshop
okay who's
who's giving the workshop
um an investor that you don't love too much
I love learning things even if it's a person that I don't love
I think a different perspective always helps
so probably the investor yeah
okay yeah
this is a non typical answer from an engineer
but yeah like people can give
give you a lot more than you know
than either money or work right
like you know
you get to learn from their experiences and perspectives
yeah hundred percent
and legacy code is just painful
what was the first thing you ever built with code
probably a HTML website like yeah
it's it's dumb yeah
yeah I mean
like I I haven't had access to a computer since I was in college
so it's it's
it's not like I I
I'm a wiz kid coder like I
I'm late to the coding game
so that's why it's probably just a simple HTML page
better late than never than never
Tia this has been super fun
yeah thank you so much for inviting
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