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imagine getting caught you're grinding on your startup 16 hours a day
you're Harvard PhD maybe two hours
the staff head of my department asked me for a zoom call
he screen shared on the Lumiere website with my face and she's Stephen
is this you got ultimatum from the department
you can either do your PhD
or you can run your company
and went on to build Lumia Education to an eight figure run rate
with 10,000 students across 105 countries
I actually started Lumiere because I was thinking man
I really wanna quit my PhD
but I don't know how
and it's gonna be really awkward if I don't have something else to do
attention's king so once you have attention
then after attention you can have everything else
what was the hardest period in your founder journey
I think founders are big wimps
hi I'm Stephen Turban and this is founders in motion
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okay let's get back to the video
you're on the PhD track at Harvard Business School
about as safe and prestigious as it gets
while building Lumiere on the side
so could you walk me back to the specific moment
where you realized that the side project
needed to become a main thing
and what was kind of the tipping point or conversation around it
so I run Lumiere at education company
we're now about 100 people full time
but when we started this is back in 2020
I actually started Lumiere because I was thinking man
I really wanna quit my PhD
but I don't know how
and it's gonna be really awkward if I don't have something else to do
that was genuinely my thoughts
I was like hey shit
so what do I need to do
so I thought if I have a company that's working
that will give me a choice set
I think it's hard for people to take risks
and so you
I think one thing I think about is how do I de risk the other option
so how could I quit I could have another option
so anyway so I started Lumiere and then to be honest with you
it was really that my my PhD was a side thing
and then I was like just grinding on Lumiere like
you know 16 hours a day
and then PhD was two hours a day
actually I was doing fine
like I my PJ was doing totally fine
I think I could have finished the PhD
what a subtle flex you know no no
it's not no
I was doing it's not even subtle
I was doing I was
I was doing well OK
I was doing OK I was doing OK
and my co founder actually did finish his PhD Druva
but um
I was like a about a semester in about two semesters in
I was thinking maybe I should quit
but then I was like ah no
actually I maybe I should just continue
it's so easy to
I'm totally honest
I think Phds and like social sciences are like pretty easy
I'm just being so honest
you know like
I don't think it was that hard
so this is not that hard so
but anyways I had this and my um
the head of the staff head of my department asked me for a zoom call
and I was like oh
I'd love to catch up with her
she brought me to Zoom Room
there's one other person and then she's like hi
I'm like hi
and then she started screen sharing
and then she
he screen shared on the Lumiere website with my face
and she said she said Stephen
is this you and then the profile was like hi
I'm Stephen Turban I'm a PhD student at HBS
and I'm like no
yes you know exactly what you can say like versus me
and then and then actually I got an ultimatum from the department
they said hey
which I think is reasonable
they're like hey
you can either do your PhD or you can run your company
but you can't do both
which is ironic cause actually I was studying entrepreneurship
but anyways I
I think that's fair they
they give you a stipend
and so it was a great moment at the time I felt kind of bummed
but it was an amazing forcing function for me
and at that point I realized I just love doing the startup thing
and yeah I
I like actually really like research
my dad's professor business professor
I like it but it's just not my not my passion
and so then I it was actually I was at the time I was kind of pissed
but I was so grateful now in retrospect where they gave me that choice
and it was actually a really easy decision
I said oh okay
I'll just pause the PhD and I can always go back
so when you came back to tell your family and friend
and you also moved to Vietnam around the same time
I was already in Vietnam I was at that time yeah
yeah I was already in Vietnam at this point
so what did your what did your parents think of it cause your dad also
professor yeah
you know I have the the greatest parents on earth
they are so chill and my parents all my parents are from Hawaii
everyone in my family is from Hawaii
maybe that's why they're so chill dude
they're so chill
and and they're my dad's super smart super hard working
so is my mom but in Hawaii
the coolest thing to do is to be really good at pickleball
that's the coolest thing okay
Pickle's Hole yeah
or like we're surfing or whatever yeah
like that's cool whatever you do in your job doesn't matter that much
so I I told them and my parents were like oh
like that's great that's great honey
that's great honey yeah
they were they were so supportive
they were like that's whatever you wanna do
you know I love that so for them
I don't think it mattered at all for I think for me
it mattered a little bit it was a little bit
identity change
but I did it because I want to change the identity
you spent so much of your life in a very structured academic setting
and then obviously going down the research track
like it's quite an academic feat
like
how did you switch from the research scientist brain over to like
founder startup brain mindset
so I think people think of researchers as like
kind of like just nerds who are good at school
and some are and a lot are to be honest
but they're very similar entrepreneurs
the three groups are very similar are researchers
entrepreneurs and artists
cause they're all trying to create something new
from something that doesn't exist before
like they're very they're creatives
all three are creatives it's very I used to work at Mckinsey
that's very different than being an entrepreneur
and that's very different than being a researcher
but actually the research entrepreneur brand I think super similar
you're creating experiments
you're trying things out you're you're learning for a job
so I think of them as almost um
identical and I and I think actually for my dad
who is I when I became a PhD student
I realized oh my god my dad is like a prolific researcher
he has like 30,000 citations
he's like top by point he's crushing it
this guy is such a dork he's such a dorky dude
he's my dad but I realized oh
I think my dad
if he had been an entrepreneur would have also crushed it
and he was just using the exact same energy
but to be a researcher so I think of them as extremely uh compatible
the issue I think is that sometimes PhD students
and this is true for people are like
you know consulting or really anything
you get caught up in the system and then you start optimizing for like
oh how do I get
10 year
how do I get this like publication this year on that's that's lame
that's a useless skill I think outside of that context
but the learning skill I think that's quite
quite useful okay
so a lot of people have ideas for education startup
probably one of the biggest segment of the market
um you decided to focus
focus on PhD level research for high schoolers
which is um
a little bit niche it's niche
it's nerdy yeah
so why start there for me
I felt like it was such a good fit
I was a PhD student at Oxford as soon as PhD
we both study at Harvard
we like get the I but I really get that hustling high school kid
I was that kid I don't know if you were
you must have been that kid
you're at like no
I was like the chillest kid
you know you were chill OK
you don't seem that chill
you know you were
you know like school is so easy
like you said it was so easy
it was so easy yeah
I actually high school's hard
PhD easy that's that's actually true
high school was probably harder than university for me right
so much right
so I really get that kid
I also got the PhD because I was that the reluctantly
I was also that PhD student
so it felt like a good fit of both yeah
and then you know
now Lumiere I mentioned we
you know we we run
you know six
five six brands
we about this year we have about 6,000 students who work with us
we have team about 100 hundred 10
so now we've expanded a lot
but we started with a very like small niche
which is a really good fit for for us
and now we have a lot of other players in that space
and that's great um
but for us it was just a it was an easy fit because I had no skills
right I was like a PhD student
a lot of people are in the space are trying
to do something quite similar
yeah how do you guys think about like
um standing out
education is so easy OK
it's so easy people who start education companies are mainly educators
I'm also I love education
like I really my dad's probably care so much about it
on average educators are not like cutthroat private equity dudes
you know they're not like the top
like they're not like my college roommate who's like
grinding on AI startup okay
they're just like nice people who care about students
who are like so friendly and
happy
you know like that's the vibe of average educator founder
yes so I first of all be that like have that education focus
but then just have some like chops in terms of like getting stuff done
I think actually it's really not a super competitive
competitive market but you want to
I think there's two mistakes
make one is you become too much the educator
you don't think about building the business
and the second is that you become too much the private equity dude
and then you're just like
you think of students is just like cash signs
and that doesn't work either because family
you can feel that
you can feel when someone's just trying to get a buck from you
education is all about trust
so when you guys started Lumen
you were in your early 20s
selling a premium academic product to parents
did you ever get any pushback because of your age
or because of your lack of experience
and then how did you convert them
well I
I have like kind of a I'm like super down to
to to tell truths that are like not like on the surface are true
but like actually are true
but they're like kind of like not what someone asked the question
so people would ask me early on
like I remember my very first uh
six months doing Lumiere we grew a lot
the first six months I remember people would be like
oh hey
how long you've been running Lumiere for
and the answer had been like
like 84 days but then I had started like three cohorts
we had like launch cohorts so
like oh
we're on our third cohort
I would just like reframe it
you know I'd be like
oh we're on our fifth cohort or something
you know I would never answer their question yeah
you know or I'd be like oh
you know how old do you know like oh
you know uh
I graduated a couple years ago
you know that's a great question
you know I've been guiding suits for five years whatever
like I just reframe it
I think age can be something that like
first of all I think it's fair uh
to the way I think about it is you
you don't always need to answer the question in front of you
yeah you should try to figure out
what's the story
I wanna tell that's going most effective for the other person
but to be honest at that point
it was Covid everything had like shut down
and so we
seems like we had something that was actually working during Covid
and so we seem like oh
these guys actually know what they're doing and we went to hard
heard and we were like PhD students that said we're like yeah 20
I think drew was 24 I was 25 26
so we weren't like
I think we were reasonable enough for parents for them to accept
so I think that was the key
yeah for us
yeah you're at least in your mid mid twenties right yeah yeah
I feel like some like white guy
I feel like you know
you get a lot of uh white guy from the US
I feel like you get a lot of like it depends actually on the clientele
by the way like for like
let's say like a we we have a big operation in India
in India I think like I would just be like a random white dude
that was actually pretty helpful whereas in the
you asked for my co founder who's like a he's a Indian man actually
and like a really like high IQ like a lovely human
he he really kills with like the the middle aged white women
so you have to know your audience
oh my God yeah
he crushes he slays with like the moms
the Midwestern moms
so what clientele do you crush with the Asian moms for sure
so in the early days
did you ever get pressured to like productize or scale differently
and why did you decide against it
for me
I thought it was tempting
but I really know myself and one thing or I don't know
I think I know myself and at least one thing
I think that's true about me is I really like to have autonomy
I like to be able to call the shots
I don't like
I actually don't perform well when someone tells me what to do
and I felt like having an investor or someone buying me
I would suddenly have a boss
and I really don't like having a boss
I think I'm a I'm a like I'm an a minus entrepreneur
but I'm like a C minus employee
I like so bad I was at Mackenzie
I was not good it's like genuinely not good
I'm sure you're like way better than me
so so it's like it's like I don't do well with authority right
I don't do well with authority
I genuinely don't I just get
I bristle I bristle
I bristle so for me
being a bootstrap founder allowed me to
to kind of control my own destiny
but also it's I think for the type of
company I run yeah
some companies like really pure play tech companies
you have this like
economic model where you put a lot of investment up front
and then a lot of the returns come year four
year five
but if you're running a company that has good margins that makes money
it doesn't have the upfront cost
I just don't think you need to raise
raise money and you actually build a better company as a result
so I think that's the that's the outcome
I also do think like um
yes different type of businesses
like some are not the best for fundraising for sure
um or you also just don't need the fundraising
cause you have the service fees up front anyways
yeah and then I think the other thing too is like
depending on the market you play in
that also plays a factor cause I
I spoke to some so I used to work at a VC fund out of Southeast Asia
and they're kind of like
this is very different from like how we looked at it in Australia
in the sense that like just like you're capped by market size
you're capped by like supply demand
you're capped by like certain things
that doesn't quite exist for like a pure play AI
b to B
productized thing that can sell into basically the entire world
so somewhere along the line
you had leverage assistant Pairing E A's with founders
which you eventually sold to focus on Lumiere
yeah so here's what I'm really curious about
if you're a good founder you see opportunities everywhere OK yeah
how do you maintain discipline and focus for the long run
when I was like 25 or a few years ago
I would look at someone who said oh
I have like five companies
I'd be like you are a fucking god
how do you do you just you fuck it
like I bow at your feet sir
you know and now I look at that person
I'm like you are a fucking idiot yep
you're so dumb why are you doing that
you know because what I Learned
so what happened
just a quick story is that I ran the mirror for three years
we grew a lot and we're like 50 people at that point
and I saw this opportunity
we hire globally like mainly in APAC
and I thought oh my god
I'm so good at hiring
I just I crushed it
I'm so I'm so talented
and I saw other people do it
this is literally what I thought
I'm just be honest this is what I thought I was like
other guys running these like assistant companies are idiots
they're based in the US they don't get it
I got it yeah
and so it's like I'm gonna
start this company and I started it and it was okay it works okay
but I was doing nothing well
I was like
that company was doing okay and then Lumiere didn't have my attention
so it was doing fine
but it wasn't wasn't doing as well as it could to be honest
and I took me about a year to realize how stupid I was
and I was just being arrogant
I just thought oh cause I you know
cause I did one thing well
my shits smelled like gold so I could do anything well
but actually no heads up I just
I just spent a lot of time on that first thing
and I just had split attention
so so I eventually sold that company
it's like for not much by the way
it's not like some amazing so I just sold it
so there's two things I one for me actually
I do like new stuff so I have to
to focus that energy around new things towards an existing
an existing product so like for example
for me with Lumiere we're an education company
I'll let myself start education companies
because they fit inside the Lumiere umbrella
mmm hmm we have that can provide returns for us yeah
or I can innovate within a product
but I can't go outside the educate once I go outside education
I'm an idiot you know that's what I tell myself yeah
so I think if you're someone who's like kind of ADHD like me
and you love to start new stuff
I think that's okay but you have to scope yourself down
and what I did with the assistant company was was dumb
cause I went from like
I had this great education company and I started an assistant company
that was stupid so that that's that was such a rookie mistake
and I hope I don't make
I probably will make that mistake again in some other other form
but I scoped it down a little bit
so you just wanna know like what's the confidence
what's the area you wanna you wanna build them
so Lumia has grown a ton over the last few years
looking back
what was the hardest period in your founder journey
I think founders are big wimps
they're big complainers who love to say that their life is so hard
for me my experience is that starting a company can be difficult
it can be ambiguous mm hmm but
especially if you don't raise money
the only person who's judging you is yourself
cause no one really gives a shit about you
yeah you know
no one cares like
I mean I run my company now
I think it's a cool size whatever
but no one cares like no one's ever thinking
I wonder how Lumiere's like
no one ever thinks about right
so I've had some hard moments
uh
certainly the hardest are always around people
in my mind
it's actually a journey of like joy and discovery and like learning
and so if you like learning
I think it's really really fun
so I I'm not answering your question
but I'm just kind of ranting
cause I think that a lot of the times
the framing around being a founder is like
my life is so hard like a
it's like incredible sacrifice I'm doing
yep but founders
people who make the most money
are people who own a lot of equity in companies
mm hmm so I
that's kind of like what was me
you know I don't know
I don't think all founders should have like
their cake and eat it too
when it comes to yeah
a difficult life so there's hard parts
yeah but it's
it's not I had a way harder time working at Mackenzie
you know what I'm saying that's
that sucks that was
that's terrible it's like choosing your poison
you know oh my God
but that's a terrible poison really
I think it's so hard I found that so hard
were you bad at Mackenzie
I was I think I was
I think I was not good I wasn't terrible
I don't think I would have been fired
but I wasn't amazing yeah
and I just think I just I found that really
like when someone's yelling at me and being like dude
you suck that that sucks
but like when I like I don't know
I fuck up something in my company
I don't yeah I think
that's not a big deal um okay
so you also do stand up comedy
yes in Vietnamese
a language that you're still in the midst of learning yes
you post controversial takes on
on LinkedIn um so
so
you've kind of leaned into this public persona of being the kind of
controversial founder pretty deliberately
is there something strategic about um
this framing of being the funny
unconventional founder yeah
totally I
people are so bored
ever no
don't you think so ever
there's this amazing study
I probably gonna make up this study
I think it's real study where I think it was Dan Gilbert
where the study is that uh
you it's so funny
you you put people in a room and then there's a buzzer
and then the researcher says hey
um this is for another experiment
this is an electric shock
fuck hahaha it won't kill you I'm gonna come back but just hey
just hang out here
and then they leave and they leave them there for an hour
and the experiment is
how many people electrocute themselves intentionally
you know the answer is a lot hahaha
a lot it's like crazy hahaha I to me
I always think of that experiment'cause I think life is
people are so bored the way I think about it is that attention's king
so once you have attention
then after attention you can have everything else like someone has
you have their attention yep then they can take a call hey
do I like this guy do I not like him
do I like their company
do I not but the most common thing is no one knows who you are no
I mean I am like shouting into the world my comedy my LinkedIn
whatever almost no
I'm sure most who watch it don't know who I am right
you don't know who I am so I'm just like out there
mmm hmm
and then people can hit like whatever I'm doing and then make a call
but I think that's a much more effective process
I think the alternative people take is that they think
I'm just gonna work hard and then people will like find me via my
my hard work and I don't think people usually do
I agree so yeah that's I think do you agree with that
though do you think I maybe you should like how
how where do you
do you embrace that are you a controversial
so I so OK
I have to say one thing is like I'm not as controversial yeah
but I think one of the main thing is like
I think when a when a woman is controversial
it sometimes is taken in a bad way
like I feel like as a woman
you have to balance the line a little bit
um but yeah
I think like most content is really boring
so I try to be different you know
like people pick me they're like
oh like you're actually interesting
and I'm like thanks
this is not even my best content
like you should speak to me
like I think I'm pretty fucking funny alright
you know so
but you know I had this amazing experience where I
I had this post on pretty and I got super cancelled on Reddit for it
where I said there's something along the lines of like hey
if you're not going to Bali this summer
go fuck yourself hahaha
it went super viral and then
and then I had so many people message me
and I kid you not so many people message me they're like
this post really spoke to me and I was like dude
how could it possibly speak to you
I said go fuck yourself
and they're like I loved it
and I was like oh my God
this is crazy am I like in like
like Black Mirror this is insane
you know
but I think it's because people just want something interesting
something authentic
and that that kind of pushes them and then they feel like
oh actually I wanna
I would wanna hang out with this person even though they're like crazy
you know or whatever
so I I think that's true
and you also moved to Vietnam like in your early 20s
like as an expat so
what were those first few months like
when you are still figuring out the country
the language and the culture
yeah so I moved to Vienna
what happened is that I had this
and I highly recommend this for everyone
it's like like amazing
not for like a life hack but like an amazing
I think life approach
I had uh
the job offer Mckinsey
and then I pushed it out as far as possible
they gave me like 3 start dates
I picked the farthest one
I asked if I could like extend it 2 months later
so I had this like 4 5 month period before
after college when I had a job where I could do whatever I wanted
I just wanted to do something new
hmm so I thought
oh be fun
I really like language learning
I spoke Chinese I thought
oh I come to Vietnam
maybe I can learn Vietnamese
and I came and I just loved it
like I just I realized I came to Vietnam I meant
this place is changing so quickly
there's so many opportunities
and there's really something to be done here
and of course I'm not Vietnamese
I'm like some random white dude
but I felt like there was a big opportunity even for me
and so those first few months were really just joyful
I to be honest
I was spending six hours a day
in Vietnamese class just grinding
I was just grinding every day
it's so cute me and my
my goal my teacher
she's still my teacher by the way
eight years later yeah
she's incredible and I
I just loved it and so Vietnam is a
is a is a crazy place
but it's I think it's really warm and opening to new people yeah
uh and I felt that
and then I just invested a lot in
in the language and
and trying to be a part of the place instead of being
I just I don't wanna be on the outside of a society
you know I don't
I mean I'm an expat
but I don't wanna you wanna be included
I just wanna be loved I just wanna be one of the guys
you know what happened exactly
what do you think helped you a lot during that period
so one thing I do is that I have a lot of habits in my life
to keep the most important people in my life
a part of my life hmm
so an example that was my best friends
my college roommate
we have a we have a workout call over zoom three times a week
where we both go for a run
he's in New York I'm in Vietnam
so every Monday Wednesday
Friday for me it's seven PM for her it's 7:00am
we go for a run together and we talk on the phone
I think these patterns make it so that I always have
the core people in my life
are always a part of my life
mm hmm and then that gives me a lot of space to
to feel safe yeah
emotionally at least and then I can go explore it and not seek
for someone kind of contemplating a similar move
like uprooting their whole life for a new country
a new adventure and I think I
I know what your answer would be
but like what would you tell them no
why
what would I tell in terms of like
should they do it or like
should they do it and like
what should they consider
well it's a two way door
I think it's the first one
you can always go not like it and go back
yeah usually
I mean unless like you're like facing some visa stuff
so I get that but like
usually it's a two way door usually
I mean no
no it's really helpful to be American right
no no
it's super helpful I just
I recognize it but even then
usually it's a two way door
let's say you get us you have to be at home OK
apply to NBA whatever
like there's usually another way to to do it if you want to
I would say you should trust your intuition early on
I think within a few months
you can usually get a sense of your trajectory in the city
that's my experience
I moved to maybe like five cities six cities in my life
four of them outside of the US
and then I felt like within a maybe four months
I could have a sense of like
okay is this gonna be really easy fit
or is this gonna be more difficult fit
I think you should just trust your intuition there
and then sometimes like it's not perfect
but that's okay because you have to do other stuff in your life
that's totally fine
that's that's a that's a big one to trust your intuition
and I would say finally is like
one thing you should consider is throwing parties
yes
throw don't wait for other people to I never get invited to parties
is that a personal thing you think I I rarely get invited to parties
but I throw a lot of parties
and so if you are the one proactively creating something
especially when you're new
be the one to create stuff
don't wait for other people to to invite you in
cause you're just gonna wait and it's gonna be lonely
and I think if you force yourself
I'm just gonna have a little dinner of six people you'll find
and some red like maybe they're like
see less people you know
maybe they're not like the perfect person
see less people you know what I'm saying
no I'm not saying like you're a bad person
I'm saying like they're like a seamless friend for you
like they're like not you're not like
oh you're my you're my boy
but you're like OK
you're fine like
you know what
you're gonna bite and and then you might realize actually
I really like them because you gave them a chance
you hung out with them as opposed to like
you know you're just perception of them for 20 minutes
so you met them at the gym or wherever you meet people
so yeah do you still throw parties
I still throw parties yeah
wow yeah
yeah yeah
so I think so guys
everyone ping Stephen to get invited to this party
yeah yeah
no it's B minus
but he will rank you I will rank you
so you have quite a probably persona
when people meet you for the first time after following you online
what's something that would shock them
about the real version of Stephen versus the social media one
I mean I think on LinkedIn
I cuss a lot in real life
I think I cuss like a little bit
but it's not like a huge part of uh
I'm not that aggressive I'm actually not that aggressive of a
of a person um
when hanging out I actually usually
this is obviously interview setting
so I'm talking a lot I usually ask more questions than I speak
I usually don't talk that much
yeah in a group setting
you do ask a lot of questions
I have to admit oh okay okay
okay let's go let's go
no but I think that's a big difference
I think on social media you're like
social media is you end up like optimizing for that algorithm
yep and so
that means you choose the things that are gonna be most
relevant for that algorithm
but that's a very spiky part of who you are
yeah and I think in real life
I'm not that spiky not as spiky okay
and then if you had to give one sentence of wisdom to the
Stephen of 5 years ago yeah
when you're so young and naive
what would it be I think the
the big thing I would say is
you should lean into the things that create a sense of belonging
in the place you are that took me a couple years in Saigon
so I live in Saigon I've been there in Saigon about six years
my first three four years I was running this kind of global company
uh and I wasn't too connected to the city
even though I really like had lots of friends and all that
but my my life wasn't too connected
yeah and then
the big change for me was when I started doing stand up comedy
in Vietnamese and that made me join a group that is rooted to Vietnam
and that really changed my life
I would say
and it made me just feel like a lot more connected to this place
cause I knew that I could move
but I could never move that part of my life with me
and it created a cost and I think when I was a bit younger
I was afraid of those costs
I didn't wanna I didn't wanna reduce my optionality
but now I you know
I think actually when you force yourself to
to
to be in a place or to to be in a position or with a person whatever
you usually create more meaning in your life
so that took me a few years to realize
I wish I had Learned a bit earlier honestly
so like
how would you recommend other people to create that sense of belonging
that is like in
in their own settings to not think of yourself as being temporary
cause I don't think it's that helpful
you might be temporary we're all
we're all temporary right
we're all gonna die we're like
we're all gonna end up something's gonna change our life yeah uh
but I think the mindset is not super useful
because you end up
not investing in things that then accumulate over time
yeah relationships in my case language
I think a really clear example of this is in Vietnam
most foreigners don't really speak Vietnamese
yeah a lot of them been there for 10
15 20 years
and I think man
that has to be from a short term mindset
and I get it if like every moment you're thinking
should I learn Vietnamese at every moment
it's not the right moment to learn it
but it's a really short term outlook
and then I think they end up having a less rich life because of it
so I think that's that's a
that's the suggestion I would make
it's more about the mindset of
of uh
thinking about the long term
you know cool cool
um well
thank you Stephen
for coming on the show
had a great conversation and so many good hot takes
yeah what would you say out of ten
wait you no
you're like 100 like off the freaking charts right
that was so genuine I so appreciate that
I think you're so fun I really enjoyed it
and I hope um
I hope it was useful that's a wrap
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